Very interesting read. It's more like 8 or 9 mini books within one book, written in the same style.

Due to the fact that I, myself am part of the games industry a lot of patters seem familiar and I was able to explain a lot of behavior which I was able to observe at Bigpoint over the last 8 years or so.

Sure, a game team is a complex system but I doubt that crunch and chaos is inevitable. In the end agile methods, tools and principles are developed to help in a complex environment (in the end every team, group, company is a complex system on its own).