Okay, but there are probably better options
3 Sterne
The strategies and tactics that the book espouses are all well and good, but there's no depth to the suggestions and writing style leaves a lot to be desired. It feels like a series of academic blog posts about survey results instead of a technical manual for how to implement the changes that it wants you to make. As of 2024, it also feels a bit dated; only the most conservative, dysfunctional organizations aren't doing the basic things that the book suggests.
The strategies and tactics that the book espouses are all well and good, but there's no depth to the suggestions and writing style leaves a lot to be desired. It feels like a series of academic blog posts about survey results instead of a technical manual for how to implement the changes that it wants you to make. As of 2024, it also feels a bit dated; only the most conservative, dysfunctional organizations aren't doing the basic things that the book suggests.